Delivery & Returns

We deliver all over the World, our costs are as follows:

UK Delivery

- Free Standard UK Delivery 
For all orders over £40

- Standard UK Delivery (2-3 business days) - £3.95

Posted via Royal Mail 1st class service

 

- Express UK Delivery (1 business day, order must be placed before 12 noon GMT) - £8.50

 

For any international orders please get in touch for a custom quote. You can contact us here.

 

Isaac Anthony Returns Information

If you’d like to return or exchange a product, please email our Customer Care team with your order number and full contact details including name, address, email and contact telephone number and one of our friendly team will get back to you as soon as possible.
Please note - we do not offer returns or exchanges on personalised items. As these are made to customer specifications we are unfortunately unable to offer returns or exchanges on products.
  • All items must be returned new, unused and in original Isaac Anthony packaging
  • Returns that do not meet our policy may not be accepted and will be sent back to the customer
  • Make sure you obtain proof of postage for your return package
  • Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched
  • Once received by our warehouse, returned items are processed within 10 working days

Embroidery

  • You can choose up to 8-10 characters to personalise your items depending on the item
  • Personalisation may appear smaller depending on number of letters used
  • Personalisation is upper and lower case sensitive so please ensure you enter correctly
  • Size of lettering also depends on chosen font, this may appear bigger or smaller depending on font chosen.
  • If you have any questions please email or contact us via the form on the Contact Us page.

If you have any further questions, then please get in touch with us here.