FAQs

Delivery

How long does delivery take?

All orders are dispatched via Royal Mail 1st class service. Please allow 2-3 working days for your order to be processed once you complete your purchase.

Can I track my order?

Each order will be provided with a tracking number and will be included on your email confirmation once your order has been dispatched. 

Do you offer an express service?

Yes express delivery is available upon request before 12pm to be dispatched the same working day. Please note there is an additional fee for express delivery.

Where do you ship to?

We ship worldwide, International deliveries are dispatched via DHL. 

For more Delivery & Returns information please see here

 

Embroidery

How do I choose my embroidery?

Personalised items will have 4 fonts available to choose from. Select your font style, font colour and enter the personalisation details in the box provided. 

Please note there is a character limit (this varies depending on the item).

What are the 4 font styles?

Script - for an elegant style

Standard - for a minimalist look 

Bold - to make a statement 

Italic - our most popular font  

  • Please note personalisation may appear smaller depending on the number of characters chosen
  • Personalisation is upper and lower case sensitive so please ensure you enter correctly 
  • Size of lettering also depends on the type of font chosen

If you have any questions please contact us here

 

 

Do you sell wholesale?

We primarily sell directly to our customers through our website, but we also sell through a few select boutiques which we screen on a case by case basis. We want to make sure that Isaac Anthony is a good fit for the companies we work with and that our products are represented well. If you would like more information, please contact us with information about your shop.