Returns Information

Isaac Anthony Returns Information

If you’d like to return or exchange a product, please email our Customer Care team with your order number and full contact details including name, address, email and contact telephone number and one of our friendly team will get back to you as soon as possible.
Please note - we do not offer returns or exchanges on personalised items. As these are made to customer specifications we are unfortunately unable to offer returns or exchanges on products.
  • All items must be returned new, unused and in original Isaac Anthony packaging
  • Returns that do not meet our policy may not be accepted and will be sent back to the customer
  • Make sure you obtain proof of postage for your return package
  • Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched
  • Once received by our warehouse, returned items are processed within 10 working days